Privacy Policy

1. Introduction

VeltOps Solutions ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, process, and protect your personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Data Collection & Processing

We may collect and process the following categories of personal data:

• Identity Data: First name, last name, title, and company name.
• Contact Data: Email address, telephone numbers, and business address.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.

3. Legal Basis for Processing (GDPR)

Under the GDPR, the lawful bases we rely on for processing this information are:

• Your consent: You are able to remove your consent at any time by contacting us.
• Contractual necessity: Processing is necessary for the performance of a contract with you.
• Legitimate interests: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

4. Data Sharing and International Transfers

We do not sell your personal data. We may share your data with trusted third-party service providers (e.g., cloud hosting, analytics) strictly for the purpose of operating our business. Where data is transferred outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented, such as Standard Contractual Clauses (SCCs).

5. Your Data Protection Rights

Depending on your location, you may have the following rights under GDPR and/or CCPA:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Data Protection Officer (DPO).